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To ensure clarity in this Policy on Returns and Reimbursements, whenever any of these expressions are mentioned, they are strictly interpreted as follows:
We express gratitude for selecting PREMIUM ACC for your purchases. We value your preference for acquiring the products we offer. Furthermore, we aim to ensure your journey of exploration, assessment, and procurement of our commodities is fulfilling.
Similar to any purchasing experience, specific terms and conditions govern transactions at PREMIUM ACC. Our intention is to be concise within the boundaries set by our legal advisors. The primary point to note is that by placing an order or making a purchase at PREMIUM ACC, you consent to the conditions outlined below, alongside PREMIUM ACC's Privacy Policy.
If there exists any fault with the product/service you acquired, or if you find it unsatisfactory, you have a period of one month to request a refund and return the product/service.
If you wish to return a product, adherence to the subsequent instructions is obligatory:
At PREMIUM ACC, we are dedicated towards providing our customers with premium products. Each chosen item undergoes thorough scrutiny, examination for defects, and meticulous packaging. These measures are implemented to ensure your affection for our products.
Regrettably, there are instances when the product(s) you select may not be available, or we may encounter issues with our inventory or quality assessment. In such situations, we might have to annul your order. You will receive prior notification to alleviate any concerns about your order. For purchases made via Online payment (not Cash on Delivery), a refund will be initiated upon confirmation by our team.
We conduct a comprehensive quality check before processing the ordered item. Packing is executed with utmost care to prevent damage during transit. However, please note that PREMIUM ACC holds no liability for damages sustained during transit or transportation.
Upon receipt of your returned product, we will assess it promptly. If it complies with the aforementioned guidelines, a refund for your purchase will be processed. Although the refund processing may take a few days, you will be duly notified upon completion.
PREMIUM ACC bears the responsibility for return shipping expenses. Regardless of whether the item originally had free shipping, PREMIUM ACC covers the cost of return shipping.
By utilizing our platform, registering an account, or completing a purchase, you hereby affirm your consent to our Policy on Returns and Reimbursements and agree to its stipulations.
In the event of updates, amendments, or modifications to this document to accurately reflect our Services and policies, such changes will be prominently displayed. By continuing to utilize the Services, you are bound by the revised Policy on Returns and Reimbursements, unless otherwise mandated by law. Should you disagree with this or any updated Policy on Returns and Reimbursements, you retain the option to deactivate your account.
If for any reason you are dissatisfied with any product or service provided by us, do not hesitate to reach out. We are available to address any concerns you may have regarding our products.